The access to the internal areas of the Hotel - such as guest rooms, suites and the rooftop bar, pool and gym - is an exclusive privilege of registered hotel guests only. Guests are welcome at our Lobby, Juan Valdez Café, Mezzanine meeting rooms and Hub Lounge.
Reservations can be made online on the hotels website of directly to our reservations team at firstname.lastname@example.org ; all reservations must have a written confirmation.
[Hotel: We understand that sometimes your travel plans will change. To avoid possible room charges, please let us know 1 or more days ahead of your arrival date if you need to make changes. There is a no cancellation or modification fee at this point. If you cancel or wish to modify your reservation shorter than 24 hours before your arrival, you will be charged a full night. Cancellations and modifications must be made in writing to email@example.com before 5:00 p.m.-
Check in/Check out Times
Check-In: 1:00 p.m. *we will be happy to offer early check ins from 10:00 a.m. subject to availability.
Check-Out: 11:00 a.m.
Room rates are based on double occupancy unless noted otherwise and include breakfast. Additional guests over the age of 5 are $15.00/person per night and require suites were rollaway beds fit.
Unfortunately we do not accept pets at our hotel but will be happy to recommend pet hotels during your stay.
Credit Card Guarantee
While some reservations and special rates may require a full deposit prior to arrival, all reservations are taken with a credit card guarantee. Credit Card owners name, number, expiration date and security codes are required. We will not hold or make payment on your credit card prior to arrival with the expectation of no shows.
The Hotel Charlotte collects emails to respond to your reservation requests. We use these emails to inform you of monthly specials through our monthly newsletter. We do not sell or share information we have gathered about our guests with any other company or person for any purpose.
Smoking is not allowed inside our hotel, rooms or any public areas. An additional cleaning fee of $90 will be incurred if this policy is not respected.